FAQ

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  • General

    • How do I fix a running toilet?
      A running toilet can waste a lot of water and money. To fix it, first, check the flapper valve and chain, which are often the culprits. If they are functioning properly, try adjusting the float or cleaning the fill valve. If these steps don't work, it may be time to call a professional.
    • How to unclog a clogged toilet without a plunger?
      While a plunger is the most effective tool for unclogging a toilet, there are a few alternative methods you can try. First, pour hot water into the bowl and let it sit for a few minutes before flushing. You can also try using dish soap or baking soda and vinegar to break up the clog. For tougher clogs, use a wire hanger or a plumbing snake to manually remove the blockage.
    • What is the best drain cleaner?
      There are many drain cleaners available on the market, but the best one for you will depend on the type of clog you have and the material of your pipes. Chemical drain cleaners can be effective but may damage older pipes, so it's best to use them sparingly. Natural drain cleaners like baking soda and vinegar can be a safer option, but may not work as well on tougher clogs. For severe clogs, it's best to call a professional plumber to avoid causing further damage to your plumbing system.
    • Why is my water heater is making noises?
      If your water heater is making noises, it could be due to a variety of reasons. The most common cause is sediment buildup at the bottom of the tank, which causes banging or popping noises as the water heats up. Other causes can include a faulty heating element, a loose heating element, or a broken dip tube. It's important to address any strange noises coming from your water heater as soon as possible to prevent further damage and potential safety hazards. Consider calling a professional plumber to diagnose and fix your water heater issue.
    • I don’t have enough hot water. How long should a water heater last?
      If you're not getting enough hot water, it could be due to a variety of factors, such as a malfunctioning heating element, a broken thermostat, or a lack of insulation in your hot water tank. As for how long a water heater should last, it depends on several factors, such as the type of water heater, usage, maintenance, and water quality. Generally, a well-maintained water heater can last anywhere from 8 to 12 years. However, if your water heater is old and you're experiencing consistent issues, it may be time to consider replacing it with a newer, more efficient model.
    • What can I put down my garbage disposal?
      While a garbage disposal can handle many types of food waste, it's important to avoid putting certain items down it, such as hard objects, fibrous foods, and grease. Hard objects like bones, shells, and fruit pits can damage the blades, while fibrous foods like celery, corn husks, and onion skins can wrap around the blades and cause clogs. Grease and oils can solidify and clog the drain. Instead, put soft foods like fruits and vegetables, eggshells, and small amounts of non-greasy leftovers down your garbage disposal. Always run cold water while using the disposal to help flush everything down the drain.
    • Why my garbage disposal is not working?
      If your garbage disposal is not working, it could be due to a variety of reasons. The most common causes include a jammed disposal, a tripped circuit breaker, a faulty motor, or a clogged drain line. To troubleshoot the issue, first turn off the power to the disposal and try to remove any visible debris or objects causing a jam. If that doesn't work, check the circuit breaker and reset it if necessary. If the disposal still doesn't work, it may be time to call a professional plumber to diagnose and fix the issue.
    • How do I fix a leaky/leaking faucet?
      Fixing a leaky faucet is a common plumbing repair that can save you money on your water bill. To fix a leaking faucet, first turn off the water supply to the faucet. Next, remove the faucet handle and use a wrench to unscrew the packing nut and stem. Check the O-ring, washer, and valve seat for any signs of wear or damage and replace them if necessary. If these steps don't fix the leak, it may be time to replace the entire faucet. Be sure to turn the water supply back on and test the faucet after making any repairs. If you're unsure about how to fix a leaking faucet, consider calling a professional plumber to assist you.
    • Why is my shower pressure low?
      If you're experiencing low shower pressure, it could be due to a variety of reasons. The most common causes include a clogged shower head, a faulty pressure regulator, or a buildup of sediment in your pipes. To fix the issue, start by cleaning the shower head by soaking it in a mixture of vinegar and water, or by using a small brush to remove any mineral buildup. If that doesn't work, check the pressure regulator and adjust it if necessary. If the problem persists, it may be time to call a professional plumber to diagnose and fix the issue.
    • Why is my water bill so high?
      If your water bill is unusually high, it could be due to a variety of reasons. The most common causes include a leaky faucet, a running toilet, or a hidden leak in your plumbing system. To determine the cause of the high water bill, start by checking for any visible leaks, such as a dripping faucet or running toilet. If you don't see any visible leaks, check your water meter for any signs of water usage when no water is being used in your home. If the meter is moving, it could be a sign of a hidden leak. Consider calling a professional plumber to perform a leak detection service to identify any hidden leaks and to help fix the issue.

  • Wisetack Financing

    • How does Wisetack financing work?
      Wisetack is a simple way to pay over time for a service or product. From home improvement projects to necessary repairs to your vehicle, Wisetack enables you to break up the cost of a purchase into easy monthly payments. When financing through Wisetack, checking your options doesn't impact your credit score (learn more here). And there are no prepayment fees, late fees, or compounding interest.

      The application is initiated by the service provider and completed by you. On average, the application takes about a minute to complete. If eligible, you will receive several options to choose from with various term lengths and monthly payment amounts.

      When you finance through Wisetack, the service provider is paid directly, and you pay over time.

      All financing is subject to credit approval. Your terms may vary. Payment options through Wisetack are provided by our lending partners. See http://wisetack.com/faqs.
    • Can I use Wisetack without a mobile phone number?
      Unfortunately, no. You need a mobile phone number in order to use Wisetack. For security purposes, we send you a verification code via SMS when accessing the application.
    • Why would I use Wisetack instead of using a credit card?
      The rate you get with Wisetack may be lower than the rate your credit card company charges for maintaining a balance. Our financing options have simple interest, while credit cards charge compound interest. We don’t charge late fees, prepayment fees, or origination fees.

      With Wisetack, you know exactly how much you will pay. Many people like knowing the exact monthly payment amount and find that financing with a fixed term for a specific purpose may be more affordable than a credit card.
    • Will viewing my financials options impact my credit score?
      No. When checking your eligibility, Wisetack and its lending partners perform a soft credit pull, which means that your credit score will not be affected. However, accepting a financing offer can affect credit, and repayment behavior will also affect credit.

      You can learn about the difference between a soft versus hard credit check here.
    • Will taking out a loan impact my credit score?
      Accepting a financing offer can affect credit. Repayment behavior will also affect credit — paying back on time can have a positive impact while paying late will have a negative impact. It’s easy to set up automatic payments to ensure on time payments and help build a positive credit history.

      Checking your eligibility for financing does not impact your credit score (learn more here).
    • Why does my credit score vary, and what causes it to change?
      There is no "one" credit score, as it turns out. The article below explains why credit scores vary and all the major factors that can cause a change in credit scores:

      ‍Why are my credit scores different? from Credit Karma

      (note: Wisetack has no affiliation with Credit Karma)
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